Privacy policy
At apient.shop, we put our customers at the center of everything we do. We want to provide products and services that help all of our customers feel good and look their best. This also gives customers confidence in the handling of their personal information. When you visit or shop at our stores, when you contact us by phone or email, and when you use our websites (“Websites”) or mobile applications (“Apps”), we collect your personal information from us, whether or not you share it. In this policy, we refer to our websites, apps, in-store events, and communications with us as our “Services.” The purpose of this Privacy Policy (“Policy”) is to explain how apient.shop collects and uses your personal information, to whom and when we disclose your personal information, and the tools you have at your disposal to manage that information and explain your options.
This Policy applies to the apient.shop Services and any website, mobile application, or product that displays or links to this Policy. It does not apply to websites, mobile applications, services, or products that do not display or link to this Policy or that have their own privacy policies. If you have an apient.shop branded credit or debit card, please learn how apient.shop card services and our bank partners use personal information associated with your apient.shop branded credit or debit card, please also review the apient.shop Debit Card Privacy Notice and the apient.shop Credit Card Privacy Notice for more information.
Our website is intended for individuals over the age of 13
apient.shop does not knowingly solicit or collect personal information from individuals under the age of 13 (or other age as required by law) without the prior consent of a parent or legal guardian. If you believe that a child under the age of 13 has submitted personal information to apient.shop without the prior consent of a parent or legal guardian, please contact us at [email protected] to instruct us on how to delete that information. Make sure you can step on it.
How Personal Information is Collected
We collect personal information directly and indirectly in a variety of ways. For example, we collect information if you send us an email, send an email to our customer service team, fill out a form on our website, place an order through our website or application, or send a message to an in-store team member. Directly from you when you provide it to us. We may also collect your personal information indirectly through automated means. For example, when you interact with our Sites or use our Apps, we may use technology to collect information about how you use our Sites or Apps. We may also receive information about you from third parties, such as our affiliates and subsidiaries, social media platforms, and advertising partners.
If you provide us with personal information, we collect that information
We may collect personal information directly from you or your device as follows:
When you register for an apient.shop account, you will be asked to provide personal information, such as your name and email address. You may also provide additional personal information, such as billing, mailing, shipping, phone number, and payment method (such as a credit card). If you make a purchase through the Sites or Apps, you will also create a username and password. This enables us to verify your identity the next time you visit and makes it easier for you to make purchases on our Sites and Apps.
If you wish to participate in apient.shop, we will need your mobile phone number in addition to the apient.shop account information you provide (see above).
If you apply for a credit account or manage an existing credit or debit account, you will be asked to enter your name, mailing address, email address, and phone number. You will also be asked to enter other information needed to evaluate your creditworthiness and verify your identity, such as date of birth, social security number, income, and employer information. This information is necessary to process your application, manage your account, and provide you with credit-related services. If you choose to link your card to another third-party website, that site may use your information in a different way and have a different privacy policy than ours. Please refer to that site's privacy policy to learn how that site collects and processes your information and your choices. For more information about the use of personal information associated with your apient.shop credit account, please refer to the apient.shop Credit Card Privacy Policy and the apient.shop Debit Card Privacy Policy.
When you shop with us through our websites or apps, we collect information about your browsing history, what you searched for (including when you use our style personalization tools), what you save for later, what notifications you would like to receive when items are put on sale or returned to stock, and what products you purchase (if purchased) will be saved.
when you interact with apient.shop (including with members of our sales team), visit our stores or contact customer service;eam, enter a contest or sweepstakes, respond to a survey, participate in a promotion, register for an event or appointment, or apply for a job (applicants can visit our Careers Privacy Policy, which contains information about our collection and use of applicants and employee data). When you sign up to receive emails (including marketing communications). When you visit a store, we may collect video footage and photographs of you for security, fraud detection and prevention, product loss or damage prevention, incident reporting, and for operational purposes.